Given the rising number of private security companies in Australia, choosing a reliable company for protective services and escort duties can be quite challenging.
It’s impractical to scrutinise all the security companies available; there are simply too many. A more sensible approach would be to focus on the industry leaders, who are often more visible and reputable. But, the question remains, how does one distinguish the best from the rest? Here, we’ll outline several essential criteria and briefly discuss each one.
Experience
The first factor to consider is the company’s longevity in the security market. This information can usually be found on the company’s official website, in their corporate documents, or in customer reviews. Another crucial aspect is the company’s capacity to provide employees who have experience in handling specific tasks. This might include managing the complex security needs of a large festival or ensuring the safe escort of a Chinese delegation during their visit to Australia.
Legal Compliance
The protection of a client’s life and the provision of other security services must always be conducted in strict accordance with current legal regulations. This necessitates professional legal support. Therefore, when assessing a private security company, it’s important to note whether they have an in-house legal department. Alternatively, the company may have a partnership with an external law firm.
Level of Training
Security officers need the expertise to handle firearms and non-lethal weapons such as batons and handcuffs. They should also display strong physical capabilities, enabling them to apply appropriate force, when necessary, even against armed individuals.
Besides tactical combat proficiency, mental resilience is crucial. The paramount duty of a security officer is to safeguard the client or ensure the completion of an assigned task, not to harm an assailant or transgressor. The capacity to swiftly evaluate a situation and make informed decisions is vital. This skill typically develops with experience and is invaluable in their line of work. Furthermore, the ability to administer first aid when necessary is also essential.
Technical Equipment
A security officer’s technical equipment plays a significant role in their effectiveness. This includes weapons, protective gear, and specialised tools. Occlusive bandages, haemostatic granules, multi-tools, and communication devices should all adhere to the latest technological standards. This guarantees their effectiveness in critical situations.
The Importance of Service Variety in a Security Company
One key factor to consider when selecting a private security company is the breadth of services it offers. A company that only provides personal security and asset protection is unlikely to be a large, experienced enterprise. In contrast, a well-established security organisation typically offers a wider array of services. These could include event protection, cargo escorting, and security system installation. Importantly, it should also have a Rapid Response Team (RRT) that clients can call upon during emergencies.
The Importance of Proper Documentation
The credibility of a security company is underpinned by its permits and licenses. These include a license to provide security services, another which permits work involving state secrets, and a third for the handling and use of weapons and specialised equipment.
Armed vs Unarmed Guards
There’s a clear distinction between armed and unarmed guards. Armed guards offer heightened protection against severe threats and generally cost between 30-50% more. However, it’s important to note that these services may not always be necessary. Therefore, a reputable private security company should offer a range of security options to suit varying needs.
Security guard training is categorized. Some of them use specific equipment such as batons and rubber sticks. However, others use of gas pistols or stun guns is permitted in the protection of the client or their property. High trained securities are granted the right to employ firearms and traumatic weapons.
Many security companies claim to offer a personalised service, yet few truly comprehend what this entails. A personalised approach should provide the opportunity to select an optimal combination of services and personnel, tailored to the specific situation. This level of adaptability is a mark of true professionalism and distinguishes a genuinely reliable private security firm.
Qld Diamond Security is a leading player in the Australian security sector. We offer a comprehensive range of security services, backed by a complete set of relevant certificates, and permits. Our team comprises top-tier professionals, each with over a decade of experience. With nearly two decades in the industry, we are proud to have not received a single negative review, which stands testament to our reliability.